Gossip is like a mushroom. Wait, what? That's right, I'm answering today's question with a little comparison... How do I reduce the amount of gossip in our office? Check out the video below to find out! https://youtu.be/ubdymnwA8vg?rel=0&showinfo=0 Tweet it out: Better communication reduces gossip. @KevinEikenberry … [Read more...]
Move Past Resistance and Make Positive Change Happen
Change is a major part of life—and so is resistance to it. So when you inherit a team that is resistant to your new role and the changes that come with it, be prepared. Engage your resistant team with the following techniques: Acknowledge the change Don't sugarcoat it. Your employees will appreciate your candidness if you openly discuss your plans for change, and how … [Read more...]
Focus Half of Your Coaching Time on These Employees
I have the good fortune of working with lots of leaders, and often have the chance to talk with, teach or consult with them on a variety of issues including their role as a coach. The vast majority of those I work with truly want to be more effective and make a difference for their people and their organizations. When the subject of coaching comes up, invariably the … [Read more...]
Inspire Employees to Take Pride in Their Work
Employees who take pride in their work are motivated, productive and pleasant to be around. They raise the overall morale of the workplace and inspire their co-workers. They happily go above and beyond requirements and expectations simply because their work makes them feel good. These four leadership practices will instill pride in all of your employees: Build anticipation for … [Read more...]
When You Should and Shouldn’t Reprimand Employees
Reprimanding employees in front of other employees is never a good idea. Embarrassing staff members in that way damages morale and can put people on the defensive, making it less likely that they will fix their bad behaviors. Scolding employees in front of customers is worse. Even if employee has done something that deserves a good talking to, and even if you think the … [Read more...]