When you’re a new supervisor, it can be hard to give feedback to a team member (particularly one that used to be a “bud) without them taking it personally. To help improve this process and decrease the stress and frustration for all, it helps to start at the beginning. Here’s what I mean…

Tweet it out: People can’t argue with their own data. Reduce defensiveness by asking people their opinion first. @KevinEikenberry

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Kevin Eikenberry is a recognized world expert on leadership development and learning and is the Chief Potential Officer of The Kevin Eikenberry Group (http://KevinEikenberry.com). He has spent nearly 30 years helping organizations across North America, and leaders from around the world, on leadership, learning, teams and teamwork, communication and more.
Twice he has been named by Inc.com as one of the top 100 Leadership and Management Experts in the World and has been included in many other similar lists.

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  1. Hello Kevin,

    Thank you for your informative videos.

    Any chance you could increase your recording volume, please?

    Thanks,
    Alexander

    1. Thanks for the feedback, Alexander.

      We’re continuously reviewing and improving our video quality. We’ll take a look at our sound and see if we can increase it so it’s more easily heard.

      – Marisa

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