We’ll just leave this here:
Things can—and will—go wrong in every job, but when you’re responsible for the success of others, the opportunity for problems rises significantly. It’s not avoiding problems that makes you an excellent manager, but rather how you respond to the glitches, delays and disasters.
Leaders who keep their composure when things go bad, who remain calm under pressure, who don’t lash out at their team—thrive. They earn the respect of their superiors as well as their employees. They garner trust and loyalty. They become great leaders.
Think about that the next time something or someone rattles you at work and respond like a great would.
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