“Emotional Intelligence (EI)” is a concept we in the leadership business have heard about and focused on for the past several years. In a nutshell, it means you have the ability to control your emotions and read and respond to other people’s emotions appropriately. Tons of research indicates that people with EI, and specifically leaders with EI, are more successful. They are better at building and maintaining relationships, quelling conflict, communicating, motivating, and gaining support and loyalty from others.
Employees with high EI tend to be higher performers overall, so it’s a quality you want in your employees. While it definitely can be trained, you want to be hiring employees with high EI too.
The problem many of us have, however, is recognizing it in ourselves and others. That’s why we’re excited to share this handy infographic created by Brandeis University Graduate Professional Studies. It’s chock full of information, including the attributes associated with EI, how to evaluate it, and questions to ask job candidates to assess whether they have it.
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