The basic difference between being assertive and being aggressive is how our words and behavior affect the rights and well being of others. - Sharon Anthony Bower No matter how great a manager you are, bad things will happen at work. Not every day, but occasionally. It’s how you handle those incidents—the ones that fill you with frustration, anger and dread—that determine what … [Read more...]
Leadership is Mental
This is a guest post by Roger Hall, PhD and Business Psychologist. I believe Yoga Berra: “Ninety percent of baseball is mental, the other half is physical.” Anyone who is successful at any thing is mostly successful because of his or her mental discipline. This is true for any profession. For example, take a car mechanic: I was talking to a mechanic who was working … [Read more...]
Tips for a Fun, Energizing, SUCCESSFUL Summer
While it's not officially summer for a couple of weeks, many of us already feel like the season is here. Hot weather, the close of school for summer break, cook outs, and vacations have us in a summer state of mind. As leaders, we must understand all that summer brings, while still keeping a focus on productivity and results. The challenge, as is often the case in life, is … [Read more...]
Three Questions to Ask on Your First Day as a New Leader
Many new leaders start their leadership journey with one, big question: “Where do I start?” It’s a great question with an answer that is often clouded by uncertainty, overwhelm, and, doubt. To help you sort out the answer to that question, I propose you ask three other questions on your first day as a new leader. After you answer these three questions, you can focus on the … [Read more...]
Kind Words at Work: 16 Ways to Communicate with Empathy at Work
The pandemic turned work-life on its head. We’re caught in the tumble load of a never-ending workday, pinballing between Zoom and Slack, duking it out with the family for WiFi, dishes piling up around us in our office ... er ... kitchen, and just trying to hold it together while we just. take. a. minute. to. remember. what. day. it. is. It’s a high-stress moment. That stress … [Read more...]