I often get asked if every conflict can be resolved. Since I work with leaders and teams to resolve workplace conflicts and to build the confidence people have to address conflicts, I think it's a really good question. The short answer is: yes, every conflict can be resolved. The question does have one problem though: It is incomplete. It is incomplete in that people often … [Read more...]
Don’t Blame the Last Guy
This is a guest post from Pam Fox Rollin. You would never stoop to blame. Or would you? You're going to be tempted Especially if the person who last had the job was let go, demoted, or otherwise removed, you'll be tempted. But even if the last guy was elevated to his/her next walk-on-water job, you're still going to be tempted to blame him for your team's … [Read more...]
Overcome Your Distraction Addiction
There are lots of things people become addicted to. I believe one of the most prevalent isn’t ever mentioned in the same breath with the addictions you thought of as you were reading the first sentence. What can we do to deny the allure of the distraction, regain our focus, and maximize our productivity? Good questions. Here are some answers for you. Stop multi-tasking You … [Read more...]
5 Steps to Improve Engagement During Meetings
This is a guest post by Elise Keith. The coffee date with your personal hero, and hopefully, future mentor. The make-or-break sales demo with that perfect-fit client. The last-ditch attempt to mend a broken partnership. When everyone in the room understands what’s at stake, engagement is automatic. We don’t worry about engagement in those situations. Instead, we focus … [Read more...]
5 Simple Steps to Sell Your Requests More Successfully
This is a guest post by Dr. Cindy McGovern. Every school teaches reading, writing and math as the most basic life skills that will help children grow into successful adults. Selling is also a basic skill, yet only students who choose to study sales or marketing learn how to do it in school. The fact is, we sell as often—or more often—than we use our math skills. We sell … [Read more...]