Empowerment is a great thing, especially during times of change, upheaval and disruption. Empowered employees show greater commitment, stay more engaged, and create better results. Empowered employees take more initiative and get more done than employees who work in a fear-based, command-and-control environment. As a new supervisor, you hear and read about these … [Read more...]
How to Talk to an Angry Person
Emotions are running high, and people seemingly get angry for no reason. If you’re like most of the people, you managing someone's emotional outburst is the last thing you one to do. While some people seem to have a knack for helping others “back off the edge,” most people feel at least a little bit nervous or apprehensive about such situations, especially new managers who have … [Read more...]
Helping Grief-Stricken Employees
Death is an incredibly tough subject to discuss, and one we are confronted with daily these days, but it's also been an issue that managers and leaders have dealt with for a long time. How should you act when an employee loses a loved one? What should you say? How do you respond without coming across as invasive? When one of your employees suffers the loss of a loved one, … [Read more...]
5 Ways to Recognize Remote Employees
It's not groundbreaking news that employees want to be recognized for their hard work. Nor is it surprising that employees' performance, attitude and job loyalty tend to improve when they feel valued at work. Be honest: How well are you performing at recognizing your employees' efforts in recent weeks? Most of our lives have been turned, at least a little, upside down … [Read more...]
Managing Online Meetings for the First Time? Follow This Advice.
This is a guest post by Wayne Turmel from the Remote Leadership Institute. Join him for a free four-part video course, Demystifying Remote Leadership: How to create solid working relationships in a virtual team with more confidence and less stress! Sign up now. The most common complaint about online meetings is that they are a colossal waste of time. The problem is, right … [Read more...]
How First-Time Leaders Can Effectively Manage a Crisis
This is a guest post by HARRY HUTSON and MARTHA JOHNSON. Being a new manager or a first-time leader can be a wild ride. Some days your heart is in your throat with trepidation, and on others it is bursting with the pride of accomplishment. Day-to-day responsibilities and task assignments are in your face. No time for what-ifs, strategic thinking, or long-term … [Read more...]
7 Critical Steps of Trust Building
There are many reasons why trust is important to leaders. With higher levels of trust you are able to influence change more easily and quickly. With more trust you are able to create higher levels of productivity and team cohesiveness. I could go on, but in short, being trustworthy and trusted are two of the most valuable attributes remarkable leaders possess. Here are … [Read more...]
Tired of Being Ignored? Be Heard and Understood With This Advice
Do you ever feel like no one is listening to you at work? Maybe employees don't follow instructions or your boss doesn't quite get onboard with what you're saying? Joe McCormack, author of NOISE: Living and Leading When Nobody Can Focus believes there is probably a very good reason employees are tuning you out, specifically: You've forgotten to answer WIIFM? (What's in … [Read more...]
Don’t “Should” on People
Do you ever find yourself frustrated because people … Did not do things they should have done? Did not know what they should have known? Did what they should not have done? Said something they should not have said? Did not speak up when they should have? I’m guessing that your answer is “Yes” to each of the above. If you have not yet experienced these … [Read more...]
The Key to Making Better Decisions
You work in the real world, a messy place filled with exceptions, complications and people. When you are making decisions in real-world organizations, you must factor the following into your decision-making process, if you want to make the best decisions: The relative urgency of the decision. How fast must it be made? When the urgency level is high and you need to get on … [Read more...]